Last Updated: December 26, 2025
Altan Design (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website altandesign.com and use our services.
1. INFORMATION WE COLLECT
Personal Information You Provide
When you contact us through our website forms or subscribe to our newsletter, we may collect:
– Name
– Email address
– Phone number
– Any information you choose to include in your message or inquiry
Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies:
– IP address
– Browser type and version
– Device information
– Pages visited and time spent on pages
– Referring website addresses
– Geographic location (general)
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
– Respond to your inquiries and provide requested services
– Send newsletters and marketing communications (with your consent)
– Improve our website functionality and user experience
– Analyze website traffic and usage patterns
– Comply with legal obligations
3. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies:
Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Facebook Pixel: We use Facebook Pixel to measure advertising effectiveness and understand user interactions with our content. Facebook may use this data for its own advertising purposes according to Facebook’s Data Policy.
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
4. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We share information with trusted third-party service providers who assist us in operating our website and conducting our business:
– Google Analytics (website analytics)
– Mailchimp (email marketing and newsletter distribution)
– Website hosting provider (data storage with SSL encryption)
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information:
– SSL certificate encryption for data transmission
– Secure hosting environment
– Restricted access to personal information
– Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project files and client communications are retained indefinitely for business continuity and quality assurance purposes.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
Canadian Residents (PIPEDA):
– Right to access your personal information
– Right to correct inaccurate information
– Right to withdraw consent for marketing communications
– Right to file a complaint with the Privacy Commissioner of Canada
California Residents (CCPA):
– Right to know what personal information we collect and how it is used
– Right to request deletion of your personal information
– Right to opt out of the sale of personal information (we do not sell personal information)
– Right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at the information provided below.
8. EMAIL MARKETING AND NEWSLETTERS
If you subscribe to our newsletter, we will use your email address to send you updates, design insights, and promotional content. You can unsubscribe at any time by:
– Clicking the “unsubscribe” link in any email
– Contacting us directly at the information provided below
We use Mailchimp for email distribution, which is subject to Mailchimp’s Privacy Policy.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. INTERNATIONAL DATA TRANSFERS
While we primarily serve clients in Canada and the United States, your information may be transferred to and processed in countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. DO NOT TRACK SIGNALS
Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals, as there is no industry-standard interpretation of DNT signals.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
14. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Altan Design
445 Edgeley Blvd. Unit #15
Concord, Ontario, Canada L4K 4G1
Email: info@altandesign.com
For privacy-related complaints or concerns, you may also contact:
– Office of the Privacy Commissioner of Canada: www.priv.gc.ca
– California Attorney General’s Office (for California residents): oag.ca.gov
15. CONSENT
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.